Support

Support

Write to us and a person will answer, usually within two working days: support@pausesip.com

Billing help

• Restore purchases: in PauseSip, open Settings > Billing help > Restore purchases, signed in with the same Apple Account you bought with.
• Cancel a subscription: Settings > Billing help > Manage subscription in PauseSip, or iPhone Settings > your name > Subscriptions. Deleting the app does not cancel your subscription.
• Request a refund: Settings > Billing help > Request a refund in PauseSip, or reportaproblem.apple.com. Apple decides refunds.
• Lifetime: a one-time purchase that never renews.

Your data

• Everything you log stays on your iPhone. There is no account.
• Export: Settings > Your data > Export history (CSV or JSON).
• Delete: Settings > Your data > Delete all data. This can't be undone.
• Anonymous usage statistics: turn them off in Settings > Privacy > Share anonymous usage.

If you want to stop drinking completely

PauseSip is built for cutting back and alcohol-free nights out. If you want to stop drinking completely, support can help.

• SAMHSA National Helpline: 1-800-662-4357 (free, 24/7).
• NIAAA Alcohol Treatment Navigator

If you drink heavily every day, don't stop suddenly. Talk to a doctor first. In an emergency, call 911.